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On Thursday, Oct. 11th, Jackson to Midtown 550am bus never shows up. Now this morning, 525 Jackson to Midtown bus doesn't show up. When the 550am bus shows up it fills up with all the people from the 525 and I'm waiting again. Instead i jump on the 6am Downtown and...
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2.2
#1382476
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Frequent almost daily delays. Full buses drive past. Lack of concern or responsiveness. This has been going on for years. Waited an hour today. This is at 5:40 in the morning. They never adapt . They have no plans to deal with broken busses or absent drivers. You just...
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1.7
I didn't like
  • Failure to keep schedule
  • Lack of busses
#1370965
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Academy Bus - Driver route training

Taking 6:03 bus from central New Jersey route 108. Driver has no clue where she was going blew right past NJ Turnpike entrance. Lost 25 minutes with her trying to figure out how to Go and then she turned this around in the Middle of the atreeet crosswind double Lines. Wtf
1.9
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#1370031
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Academy Bus - Brocken late bus

The 10:45 bus is 10 minutes late just to pullout to the first light and breakdown ..this is ridiculous and happens often....reasons why you are losing customers to greyhound
1.0
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Westampton, New Jersey
#1353450
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On Sunday August 5,2018 I was travelling from Greenport to 42nd Street on one of your busses c/o Hampton Jitney. I left a large orange and grey Nautica umbrella on the 5:50pm bus. It was left in the first overhead compartment on the right. I called Hampton Jitney they...
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#1333882
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Beware of Academy Bus service from Staten Island. I had the unfortunate opportunity to ride BUS 1901 on 08/03/2018, and witnessed the bus operator falling asleep at the wheel. I could not believe what was happening, and was in fear for my life. There was another...
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1.0
I didn't like
  • Driver fell asleep while driving
#1320062
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Academy Bus - Driver shook his head

At fairway lane on route 9 I’m standing and waving my hand. The driver of bus 8598 literally shakes his head no and drives on. Plenty of empty seats.
#1319195
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Academy Bus - Consumer fraud

Pathetic! $400 per month for a bus that is grossly late more often than it's on time. The roofs of the buses leak when it rains. Academy's schedule is a joke and they don't keep to it. Customers continue to make countless complaints for several months and Academy's "service" (if you can call it that) just gets worse. Take the train!
#1303261
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I can go on and make a long list about how horrible this bus service is. From their old filthy stinky buses to the most rash drivers, I can go on. If there was any other option in my township I would be the happiest person but since I do not have that single option of...
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#1290714
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Academy Bus - NO SHOW

I'm beyond annoyed at the Academy. Not only are the tickets expensive but they provide HORRIBLE service to their customers. How can you cancel a connecting bus leaving passengers hopeless and scrambling to find alternatives to get to their destination. THIS IS UNFAIR!
#1280610
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